Customer Resource

Policies & Important Information.

This page gives customers one clear place to understand the general standards that apply across training, firearm services, consignment inquiries, and regulated transactions.

Classes & Training

Training Registration Policies

Class schedules, prerequisites, equipment requirements, pricing, and registration terms may vary by course.

  • Students are responsible for reviewing the requirements shown for their specific class.
  • Students must follow instructor and range safety rules at all times.
  • Course-specific cancellation, rescheduling, and refund terms should be displayed at registration.
  • CCA may remove a participant from training for unsafe behavior or failure to follow safety instructions.
CLIENT CONFIRMATION NEEDED: Add the exact cancellation/refund window once the client supplies it.
Valuation & Consignment

Firearm Valuation & Consignment Policies

Initial online or photo-based feedback is preliminary. Final valuation, acceptance, and consignment terms require review of the actual item and any applicable documentation.

Valuations Are Estimates

Condition, configuration, included items, documentation, market demand, and legal eligibility can affect value.

Written Terms Before Acceptance

Applicable fees, commission, timing, possession, withdrawal, and disposition terms should be confirmed in writing before consignment.

CLIENT CONFIRMATION NEEDED: Insert the exact consignment percentage, minimum fees, time period, withdrawal rules, and payment timing.
Repairs & Gunsmithing

Firearm Service Policies

  • Service availability depends on the firearm, requested work, parts availability, and legal eligibility.
  • Initial estimates may change if inspection reveals additional work or parts are required.
  • CCA will not perform work that it determines is unsafe, unlawful, or outside its service capabilities.
  • Manufacturer-specific repair claims should reflect current, confirmed authorization.
CLIENT CONFIRMATION NEEDED: Add deposit requirements, diagnostic fees, abandoned-property rules, storage fees, and warranty terms if applicable.
Website Information

Pricing, Availability & Accuracy

CCA works to keep website information current, but inventory, class dates, pricing, manufacturer programs, and service availability can change.

Availability

Products, classes, appointments, and services may change or become unavailable without notice.

Errors

CCA may correct typographical, pricing, description, or availability errors when identified.

Third-Party Links

External resources are provided for convenience. Third-party websites maintain their own terms, privacy practices, and content.

Questions

Privacy & Policy Questions

Information submitted through website forms should be handled according to CCA's published privacy policy and used for the purpose of responding to the customer's inquiry, registration, or service request.

For questions about a transaction, training registration, consignment, repair, or other policy, contact Concealed Carry Academy directly before proceeding.

Concealed Carry Academy

Need Clarification Before You Proceed?

Contact Concealed Carry Academy before scheduling, submitting an item, or relying on a policy that may apply to your specific situation.